Let me begin by saying that I have tried to avoid this topic. Honestly, I haven’t wanted to touch it with a ten foot pole. That said, it is a part of the world we live in, and as a librarian it comes up frequently in my daily conversations.
Information can get you into trouble.
Better said, misinformation can get you into big trouble.
Recent headlines only further testify to the fact that our society still recognizes that value of truth and reacts strongly to a perceived or real violation of trust. For me, the timeline of misinformation leading up to post unfolded like this:
- First came fresh accusations that Chris Kyle (American Sniper) had exaggerated details about post service events in his autobiography.
- Then came the suspension of news anchor Brian Williams’ in light of his “misremembering” events that occurred when he was on a helicopter in Iraq.
- As I began writing this post the news broke that the Jackie Robinson West Little League team was stripped of their title because of falsified boundary maps.
And that’s just what’s happened in the news that I observed within the last two weeks.
Let’s face it. None of us likes to think that we’ve been misinformed… perhaps even lied to.
The sheer quantity and speed that information comes at us makes it difficult to know what or who to believe. We have a constant stream of information flowing at us all day every day if we let it. Gone are the days when you rushed home to catch the 6 o’clock news or stayed up to watch the 10 o’clock broadcast. We have information coming at us from everywhere… all. day. long.
Despite our best efforts, knowing whether or not we should trust an information source can be tricky. Those of us who have been trained to be skeptical and critically think about information have a better chance of adequately evaluating a source. It’s for this reason that in nearly every class that I’m asked teach information literacy concepts, I make it a point to talk about the Information Cycle. If we can understand the process that occurred for the information to get to us, we should have a better chance at evaluating its level of reliability.
When I talk to students about evaluating sources they can usually tell me something about the types of sources they might encounter. They know different types of news sources and can give you examples of magazines that they think tend to be more trustworthy than others. Students are well aware of the bias that can exist in news sources. In any given class I can expect that someone will throw out the term “bias in the media.” That being said, student contributions tend to slow down when I start asking questions about peer-reviewed journals and the scholarly publishing process. While they may have been asked to find a journal article in the past, most of them don’t have a firm grasp of why these sources are valued above other options. Once they have an understanding of the process for creating different sources, students are better equipped to navigate the information landscape.
Knowing where the information came from and the creation process that it underwent to get to you is a key element in being able to evaluate how trustworthy a source may be. You have to have an understanding of what went into producing the information and what the purpose of that information is to be able to judge its validity.
The brand new ACRL Framework for Information Literacy in Higher Education talks about information reliability in terms of authority:
Frame 1: Authority is Constructed and Contextual:
“Information resources reflect their creators’ expertise and credibility, and are evaluated based on the information need and the context in which the information will be used. Authority is constructed in that various communities may recognize different types of authority. It is contextual in that the information need may help to determine the level of authority required.”
Can I trust this information? Is this from a reputable source? What was the author’s purpose in creating this information? As we encounter new data in this information deluge it is vitally important that we think critically about where it came from in order to determine its reliability. After all, part of our call to the truth involves making sure that what we share, what we retell, and what believe is in fact the truth – so far as we can tell.