• Your ETBU User ID is the first three letters of your last name followed by the last four digits of your social security number. For example-

             student name: John Smith
             student SS#: 123-45-6789
             student ETBU User ID: smi6789

• Your password is by default your social security number without any hyphens or spaces. (you can change your password). It is highly recommended that you do so.

             student SS#: 123-45-6789
             student password: 123456789
 

• Click on the, "Change My Password" link, and follow the on-screen instructions.

•  With the exception of CampusConnect, all other applications by default use your User ID. 
•  Also, any computer into which you may login, you will use the ETBU ID and password.

• Go to "Current Students" on the ETBU homepage. There is a link in the dropdown menu.
• Enter your ETBU user ID
•  The amount of material that is available for any given course is up to your instructor, but all syllabi will be posted in the Student Toolbox.

• Use the quick link 'CampusConnect' or navigate to http://register.etbu.edu.
• Click Login at the top right corner of the page
• Enter your ETBU User ID (first three letters of your last name with the last four digits of your social security number) without Spaces and PIN that was emailed to you when you Applied for Admission.If you did not recieve your PIN or have lost it, you can click on the Link that says "Click here to have your PIN emailed to you" on the Campus Connect login page 
• Enter your Random PIN from Campus Connect '1234'
• Once logged in, you may change your PIN by clicking the 'Change PIN' button within CampusConnect. Pin may be a four-digit number only.

• All residence halls have access to wireless high-speed internet.
• If your computer is not wireless ready, all residence halls have a wired ethernet port.

• Wireless access is available campus-wide through GoZoe wireless. (Provided for all students) GoZoe Wireless is not directly affiliated with East Texas Baptist University. All issues with their internet service must be handled through them. Please direct questions and concerns to 903-472-2755.

• Students living in the dorms will need a wireless card for their computer. Most computers now come with internal wireless cards. If you have an older model, a wireless adaptor can be purchased from most electronic stores. Modems can not be used in the dorm.
• If your computer is not wireless ready, Gozoe has provided ethernet ports in all residence halls.
• Commuter students can access the internet via ETBU dialup. Instructions for setting up your computer to use dialup are available in the I.T. Office. 

• Yes. All enrolled students designated as commuters will be granted a dial-up access account automatically.

               dial-up access number: 903.935.1848
               username: ETBU User ID
               password: Password 

• Yes. Content filtering is active throughout the campus. Pornography is strictly forbidden. 

• There are over 50 computers located in the library for student use. Kiosks are located in each dorm lobby as well as in Marshall Hall and the Student Center. 

• Network cables are available through Gozoe at no cost

• No. There are over 50 computers located in the library for student use. Kiosks are located in each dorm lobby as well as in Marshall Hall and the Student Center.  However, it is recommended.

• We recommend that your computer meet these minimum requirements.

             PC
            Celeron, Pentium III or newer
            Windows XP Pro
            512MB RAM
            20.0GB hard drive
            10/100 - baseT network card

            MAC
            OSX
            512MB RAM
            20.0GB hard drive
           10/100 - baseT network card.  
 

• No. We do have agreements with some of our vendors that allow our students to purchase computers and software directly, and at ETBU prices. See our Discounts page for more information.  

• We provide free assistance to each student once per semester with connecting their computer to the ETBU network.
• Close to the beginning of each semester the ETBU IT Office provides a day where students may bring their computers to our office and technicians will help them configure their computers for access to our network. We do not provide any software or hardware, but we will be glad to install your network card.
• Students not utilizing their free support on this day may recieve support at another time by appointment only by contacting the I.T. Office (ext. 2021). If you believe you are experiencing a problem that has to do with ETBU's network, etc. please contact our office and we will attempt to resolve your problem.
• We do have technicians that make themselves available after hours for a fee. Contact our office for more information. 

• The standard software used throughout the campus is: Microsoft Office 2007, Microsoft Office 2008 for Mac, Outlook (for email), and Internet Explorer. You are not required to use this software, but you may find it easier to get help or support if you have a problem.

• Office 2007 now saves documents in a different format than previous versions of Office.  Windows Office users should see the Open a Word 2007 document in an earlier version of Word web page for information on downloading a Compatibility Pack.  This Compatibility Pack will also allow other Office 2007 documents such as an Excel spreadsheet to be opened.  For technical details, see this web page.
• Macintosh Office users can download a converter program to open Office 2007 documents.

• Yes. Students may bring jump drives to transfer information between computers. Also, Windows offers a free online storage service called SkyDrive.

• Yes! As long as you have the latest version of Microsoft Office, you should be able to have full access to all the standard applications. Obviously, you may have a course that requires software that only operates on a PC. If this is the case, there is software available that will allow you to load a Windows operating system alongside your  Mac operating system.

• Unfortunately, destructive viruses are fairly commonplace. BEFORE you plug your computer into the network, you should make sure you have a good Anti-virus program running that automatically updates itself through the web. Also, if you use Microsoft Windows, you want to make sure you keep the critical updates current (see #1). They come out every month (2nd Tuesday) and sometimes more frequently. This one step alone can save you a lot of problems.
  Running a computer system which does not have the latest patches and/or is not running appropriate anti-virus software leaves it vulnerable to infection and may result in having it removed from the campus network.
• For more information, click Here.

• It's free
• It's accessible from any computer with internet access
• And most importantly, email is the way we, at ETBU, prefer to contact you. This means that your instructors will use this email to send you important class information. The Business Office, the Registrar’s Office, Financial Aid and Student Services all will use your ETBU email to communicate with you.All students and employees have been given an ETBU email address.You are responsible for checking your ETBU email often. We suggest you check your email at least one(1) time per week (if not more).

• Navigate to TigerMail (mail.etbu.edu) and login using your ETBU User ID and password. For more details about TigerMail, navigtate to the Help and Tutorials section.

• Your email address is your ETBU User ID plus '@etbu.edu'. For example...

              student name: John Smith
              student SS#: 123-45-6789
              student ETBU User ID: smi6789
              student email address: smi6789@etbu.edu

• You have 50 megabytes of space available in your ETBU mailbox. BE AWARE that if it fills up you will not be able to receive incoming email until you have deleted old email to make room.

• Yes. TigerMail allows you to forward all incoming email to another account.
• Login to TigerMail -> 'settings' -> 'forwarder' - and enter the email address you would like all mail to be forwarded to, and click 'save changes'.

• Yes! Use the information below to configure any POP3 compatible email client to check your ETBU email or check out our tutorial for Outlook.
  • (POP3) incoming mail server: mail.etbu.edu
    (SMTP) outgoing mail server: mail.etbu.edu
    username: ETBU User ID
    password: Password 

• ETBU provides phone service in Married Housing and in pre-assigned Resident Assistant Rooms. However, you will need to bring your own phone. 
• All other Resident Housing will have a phone available in the lobby.

• Dial 9 to get an outside line.
• On campus / other departments:
  Simply lift the handle and dial the four digit extension.

• Long distance service is not provided to students. In order for a student to place a long distance call, you must use one of the following methods:
  Calling Card
  Collect
  1800 Numbers
  Please note that 10_10 prefixes or similiar services will not work at ETBU.

• Yes! We have a cable line in the common area of each room. 

• Yes! There is no charge for the cable services we offer. 

• We provide the basic cable service provided by Charter Cable.